Privacy Policy

At Travel Xpect, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or book our services.

1. Information We Collect

We collect information that is necessary to provide you with the best travel experience. This includes:

• Personal Information: Name, email address, phone number, mailing address, and age.
• Identity Documents: Passport details, Aadhaar card, or other government-issued IDs required for booking hotels, flights, and helicopter permits (specifically for Chardham Yatra).
• Payment Information: Credit/debit card details, bank account info, or UPI IDs used for transactions. Note that we do not store sensitive payment data on our servers; it is securely processed by our payment gateway partners.
• Travel Preferences: Dietary requirements, special assistance needs, and travel history.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Booking Processing: To reserve flights, hotels, helicopters, and transport in your name.
• Communication: To send booking confirmations, itinerary updates, and important travel alerts.
• Customer Support: To assist you with queries, amendments, or cancellations.
• Verification: To verify your identity as required by local authorities and aviation regulations for permits.
• Marketing: With your consent, we may send you newsletters or offers about future tour packages. You can opt-out at any time.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Hotels, airlines, helicopter operators, and transport agencies who are directly involved in fulfilling your travel arrangements.
• Legal Authorities: If required by law, regulation, or legal process (e.g., government permits for restricted areas).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and encryption technologies to protect data transmission. Access to your personal data is restricted to authorized personnel giving you peace of mind.

5. Cookies Policy

Our website uses "cookies" to enhance your user experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to turn off all cookies via your browser settings.

6. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections to any errors, and to request deletion of your data (subject to legal retention requirements). To exercise these rights, please contact us at our support email.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@travelxpect.in
• By phone: +91 9211961091

Last Updated: June 2026